Privacy Policy

1. Introduction

Welcome to Fadely Tutors ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform to connect with home tutors or online classes.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our services, or otherwise when you contact us.

• Personal Data: Name, email address, phone number, physical address, and student grade/class.
• Tutor Data: Educational background, certifications, profile photos, and teaching preferences.
• Session Data: Information related to demo requests, live classes, and payment history.

3. How We Use Your Information

We use the information we collect or receive to:

• Facilitate account creation and logon process.
• Connect parents with verified tutors based on location and requirements.
• Send administrative information, such as demo request updates or payment confirmations.
• Enable user-to-user communication for educational purposes.
• Improve our platform functionality and user experience.

4. Sharing Your Information

We only share information with your consent, to comply with laws, or to provide you with services. Specifically:

• Tutors and Parents: Necessary contact details are shared between matched parties to facilitate education.
• Third-Party Service Providers: We may share data with service providers who perform services for us (e.g., payment processing, video conferencing like Jitsi Meet).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

7. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at contact@fadelytutors.com.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.